RESERVATION

  Personal Information:
Title:  Mr. Ms. Miss.
First Name:*
Last Name:*
Address:*
City:*
State/Province:*
Postcode:*
Country:
Phone:*
Fax:*
Mobile:*
E-Mail:*
  Booking Information:
Check in:*
Length of stay (nights):*
Check out:*
  Room Preferences:
Number of Rooms:*
Room Type:*
Adults per room:*
Child per room:*
  Transfer Request:
Check in:
Fight No.:
Departure time:
Arrival time:
  Method of Transfer:

Select Van Transfer:

Select Boat Transfer:
Check out:
Fight No.:
Departure time:
Arrival time:
  Method of Transfer:
Select Van Transfer:
Select Boat Transfer:
  How to get to Trang
  How to get to Mayalay Beach Resort
  Remark:
- TRANSFER is non refundable.
- The hotel driver will wait at the exit gate with Thapwarin Resort signboard.
  Special Requests:
Please enter special requests for your stay in the space below. Please note that special requests cannot be guaranteed until check-in, but we will do our best to accommodate you.
  Terms of Agreement:

1. RESERVATION PROCEDURE

All reservations can be made to our reservation office or through fax and e-mail and will be subjected to room availability at the time of booking.

2. DEPOSIT POLICY

In Peak, High & Low season, the resort reserves the right to request to Travel agents / Tour operators / guests to pay 50% deposit of the total amount fifteen (15) days prior to guest’s arrival.

3. RESERVATION LIST / CUT-OFF PERIOD

A complete rooming list must be received by the resort at least 15 days prior to group’s scheduled arrival and must include flight information and meal requirements if any. All other rooms blocked will be released accordingly. The resort reserves the right to release all other rooms if the rooming list with the relevant information is not received by the above-specified date.

4. CANCELLATION, CHANGES AND NO SHOW POLICY

Travel agents / tour operators / guests should notify the resort by e-mail, fax or call of any cancellations or changes in their reservations.

Peak Season – December 20 to January 15

Cancellations / Changes 30 Days below prior to guest arrival – 3 night accommodation fee will be charged.

Cancellations / Changes 15 Days below prior to guest arrival – No refund / will be charged of full duration of booking

No Show – No refund / will be charged of full duration of booking. The resort has the right to make the room available for other bookings.

High and Low Season

Cancellations / Changes 14 Days below prior to guest arrival – 2 nights accommodation fee will be charged.

Cancellations / Changes 7 Days below prior to guest arrival – No refund / will be charged of full duration of booking.

No Show – No refund / will be charged of full duration of booking. The resort has the right to make the room available for other bookings.

Cancellations for booking 10 nights or/and 5 rooms above, 30 % accommodation fee will be charged. This policy applies for Peak and High season.

5. EARLY CHECK OUT:

No refund / subject to charge of full duration of booking.

6. TERMS OF PAYMENT

The Resort requires Full payment for all confirmed bookings and to be settled seven (7) days prior to guests’ arrival. Payment in full can be made in cash, telegraphic transfer of bank draft. Please find bank information of the resort below for your convenience.